SDG&E Initiatives to Help Business Customers During COVID-19
In recent weeks, SDG&E took several actions to support their region’s businesses
Tuesday, April 14, 2020
by: SDG&E
Section: COVID-19 Updates
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SDG&E recognizes the tremendous economic and human impact the coronavirus has had on our business community and we want all customers to know that SDG&E is here to help them through this crisis and support their energy needs. In recent weeks, they’ve taken several actions to support our region’s businesses.
  1. SDG&E is temporarily waiving late payment fees for business customers whose finances have been affected by the coronavirus.
  2. Recognizing the economic devastation caused by the pandemic, SDG&E has suspended service disconnections due to non-payment. This disconnection freeze will remain in place until further notice.
  3. If you or anyone you know is struggling to pay their energy bill, please contact SDG&E to learn about assistance programs or to set up flexible payment arrangements at 1.800.411.7343.
Many businesses are also trying to take care of their employees at this difficult time. SDG&E has bill discount programs to support customers year-round. Many people who previously did not qualify for these income-based programs may now be able to do so due to lost wages. Those who recently lost their job, even if they are receiving unemployment benefits, may be eligible for CARE and or FERA which can save customers up to 30% or more on their monthly energy bill.

If you have a qualifying medical condition, customers may qualify for a bill discount with the Medical Baseline program. The Low-Income Home Energy Assistance Program (LIHEAP) is federally funded and helps low-income households with their energy bills. For more information on LIHEAP visit 211sandiego.org.

Find out more about SDG&E’s bill discount programs at sdge.com/assistance.